The Holiday Inn Belfast celebrates as the 100th IHG hotel to implement their open lobby concept which will drive consistency across their guest experience.
Helping them compete against other brands within the city and creating new experiences for Holiday Inn guests as well as changing people’s perceptions on Holiday Inns.
With Guest Love rising over 5 points post refurbishment and F&B up on average of 15% the impact of this innovative refurbishment is not only benefitting Holiday Inn but also their guests and staff.
Guest feedback has been remarkable post refurbishment alongside boosted staff morale.
Rajesh Rana, Owner of Andras House, said:
“Our staff are buzzing, the atmosphere has been so good with customers and staff. They love the new working environment, they find it easier to work in, it’s brighter and it’s fresher.”
Their expertise in customer service and design concepts continues to exceed expectations which has called for another celebration.
The Holiday Inn Belfast has been awarded ‘Best Hotel’ at the Belfast Business Awards 2019 by Belfast Chamber of Trade and Commerce.
The Belfast Business Awards recognises excellence across a range of industries in Northern Ireland. Allowing business to showcase their talent, expertise, staff and commercial prowess whilst celebrating and rewarding exceptional achievements.
This is an exceptional achievement that showcases off Holiday Inn’s attention to detail, delivery of service and impeccable standard of facilities. Continuing to develop on these achievements will enable them to grow further and build upon their reputation.
Spotlight on Holiday Inn Belfast City Centre
Holiday Inn Belfast City Centre is a central Belfast hotel with a stylish open lobby, 24 To Go Café, bar with Starbucks and a gym. Holiday Inn Belfast City Centre hotel is a 10-minute walk from Belfast City Hall and a two-minute walk from Great Victoria Street rail station. They are a 30-minute drive from Belfast International Airport (BFS) and just 5 miles from Belfast City Airport (BHD). The vibrant shopping centre is close by. Their meeting rooms have air conditioning, natural light and enough space for 50 people. The hotel’s meeting organisers will help ensure your event is a success. At this hotel you can enjoy:- Free WiFi- A Business Centre- 24-hour room service- Discounted parking adjacent to the hotel- Kids stay and eat free.
Holiday Inn offers the perfect place for guests to eat, drink, work, meet, relax, socialise and have fun. Start your day with a workout in the well-equipped fitness centre, followed by a hearty buffet breakfast in the dining area with new delights such as pancakes are prepared to order. Head to their stylish bar and media lounge for a Starbucks coffee or a local beer and enjoy the comfy seating, games, magazines and TV. Our new E-Bar is a great space to work or just get connected with lots of power points, wireless printer.
Find out more here